Privacy Policy
Last updated: 2 November 2026
Fablink Singapore Pte Ltd (“Fablink”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose and protect personal data in connection with our website and business services, in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).
Personal Data We Collect
You can generally browse our website without providing your name or contact details. When you contact us or conduct business with us, we may collect information such as your name, company, email address, telephone number, delivery address and details of your enquiry or order.
Our website, hosting provider and website services may also collect technical information, such as your IP address, browser type, device information and pages visited.
How We Use Personal Data
We use personal data where reasonably necessary to:
- Respond to enquiries and provide product information or quotations.
- Process orders, payments, deliveries and related services.
- Provide customer support and communicate about existing enquiries or transactions.
- Operate, maintain, secure and improve our website and services.
- Maintain business records and meet applicable legal obligations.
We do not use customer details to send promotional emails.
Consent
Where required, we will obtain your consent before collecting, using or disclosing your personal data for the purposes explained to you. We may also collect, use or disclose personal data without consent where permitted or required by applicable law.
You may withdraw your consent by contacting us using the details below. We will explain any likely consequences, which may include being unable to continue providing a requested service. Withdrawal does not affect processing already carried out lawfully, or the retention or use of information permitted or required by law.
Disclosure of Personal Data
We do not sell or rent your personal data.
Where necessary for the purposes described in this policy, we may share relevant personal data with service providers, suppliers, delivery companies, payment providers, professional advisers or public authorities.
We take reasonable steps to ensure that providers processing personal data on our behalf protect it appropriately and use it only for authorised purposes.
Cookies and Third-Party Services
Our website may use cookies and similar technologies to support website functions, security and visitor statistics. You can manage or block cookies through your browser settings, although this may affect some website functions.
Our website includes embedded YouTube video content. Playing a video may allow YouTube or Google to collect information about your device and interaction with the video, and to use cookies or similar technologies under their own privacy policies.
Links to external websites are provided for convenience. Those websites operate under their own privacy policies. Please review their policies before providing personal data.
Overseas Transfers
Some service providers may process or store personal data outside Singapore. Where we transfer personal data overseas, we will take appropriate steps to ensure a standard of protection comparable to that required under the PDPA, in accordance with applicable requirements.
Security
We take reasonable security measures to protect personal data in our possession or under our control against unauthorised access, use, disclosure, alteration or loss.
No internet transmission or storage system is completely secure. This does not limit our obligations under applicable data protection law.
Retention
We retain personal data only for as long as necessary for the business or legal purposes for which it was collected. When it is no longer needed, we will take reasonable steps to delete, anonymise or securely dispose of it.
Access and Correction
You may contact us to request access to your personal data, information about how it has been used or disclosed, or correction of an error or omission, subject to applicable legal requirements and exceptions.
We may need to verify your identity before responding. If a permitted fee applies to an access request, we will inform you before proceeding.
Contact Us About Privacy
For privacy enquiries, complaints, access or correction requests, or withdrawal of consent, please contact:
Privacy Contact — Fablink Singapore Pte Ltd
Email: yar@fablink.com.sg
Address: 22 Sin Ming Lane, #06-76 Midview City, Singapore 570022
Changes to This Policy
We may update this policy to reflect changes to our practices or applicable requirements. The latest version will be published on this page with its updated date. Where required, we will notify you or obtain consent for new purposes involving your personal data.